About Gold Bond Inc

Gold Bond, Inc. is a recognized top 40 supplier in the $20.5 Billion promotional products industry. The company holds numerous awards including being PPAI’s 2019 Supplier Star Winner and the 2010 Distributor Choice Supplier of the Year. For the 17th year, Gold Bond was recognized as the Distributor Choice Supplier of the Year for Golf Accessories.


At Gold Bond we specialize in bringing brands to life through innovative promotional products and imprinting methods. We strive to be industry leading and give our customers more than they expect through world-class customer service, strategic partnerships, and creative solutions.

Core Values (Employee Job Responsibilities)

  • Customer - Always put the customer first
  • Care & Compassion - Care about the job we do and doing it to the best of our ability. Compassion for our customers and each other
  • Communication - Keeping each other informed about changes/opportunities/etc.
  • Consistency - Consistently performing at our best and providing consistent work to our customer - consistency in messaging and presentation
  • Cleanliness - Pride in not only your area but our facility - keeping it nice is everyone’s responsibility

Company Commitment to employees

  • Employees have the opportunity to work in a unique environment – less politics, more fun, and down to earth.
  • Employees have the opportunity to grow their skills, gain valuable experience and develop professionally.
  • Employees can expect open, direct communication from Company leaders as well as peers.
  • Strong performance is rewarded, both financially and by increased career challenges.

Privacy Policy

Gold Bond Inc. knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Gold Bond Inc., you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Gold Bond Inc. Gather?

The information we learn from customers helps us personalize and continually improve your Gold Bond Inc. experience. Here are the types of information we gather.

Information You Give Us:We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but we store Name, Address, Address2, City, State, Zip, Phone, and EMail.

Automatic Information:We receive and store certain types of information whenever you interact with us. For example, like many Websites, we use "cookies," and we obtain certain types of information when your Web browser accesses Gold Bond Inc. or advertisements and other content served by or on behalf of Gold Bond Inc. on other Web sites.

E-mail Communications:To help us make emails more useful and interesting, we often receive a confirmation when you open email from Gold Bond Inc. if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences by unsubscribing at the bottom of our emails sent to you.

What about Cookies?

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features such as 1-Click purchasing, Recommended for You, personalized advertisements on other Web sites (e.g., Gold Bond Inc. Associates with content served by Gold Bond Inc. and Web sites using Checkout by Gold Bond Inc. payment service), and storage of items in your Shopping Cart between visits.

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of Gold Bond Inc.’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Gold Bond Inc. products and services that require you to Sign in.

Does Gold Bond Inc. Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries Gold Bond Inc., Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Affiliated Businesses We Do Not Control: We work closely with affiliated businesses. In some cases, such as Marketplace sellers, these businesses operate stores at Gold Bond Inc or sell offerings to you at Gold Bond Inc. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. Such as Titleist, Wilson and others. You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party. The information shared contains:

  • Customer Name
  • Address
  • Address 2
  • City
  • State
  • Post Code
  • Item Details
  • Artwork

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but not use it for other purposes.

Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Gold Bond Inc., or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of Gold Bond Inc. and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Gold Bond Inc., our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. Click here for more information on how to sign off.

Which Information Can I Access?

Gold Bond Inc. gives you access to a broad range of information about your account and your interactions with Gold Bond Inc. for the limited purpose of viewing and, in certain cases, updating that information. To update your account information simply login to My Account and update the information Gold Bond Inc. has on hand.

What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Gold Bond Inc. features as Your Profile, Wish Lists, Customer Reviews.

You can add or update certain information on pages such as those referenced in the Which Information Can I Access? Section. When you update information, we usually keep a copy of the prior version for our records.

If you do not want to receive e-mail or other mail from us, please unsubscribe from our emails coming from MailChimp. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Gold Bond Inc., and it is your responsibility to review them for changes.)

Are Children Allowed to Use Gold Bond Inc.?

Gold Bond Inc. does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Gold Bond Inc. only with the involvement of a parent or guardian.

Does Gold Bond Inc. Participate in the Safe Harbor Program?

Gold Bond Inc is a participant in the Safe Harbor program developed by the U.S. Department of Commerce and (1) the European Union and (2) Switzerland, respectively. We have certified that we adhere to the Safe Harbor Privacy Principles agreed upon by the U.S. and (1) the E.U. and (2) Switzerland, respectively. For more information about the Safe Harbor and to view our certification, visit the U.S. Department of Commerce's Safe Harbor Website.

In compliance with the US-EU and US-Swiss Safe Harbor Principles, we endeavor to resolve all complaints about privacy and the collection or use of customer information. If you have questions about our participation in the Safe Harbor program or have a complaint, please send an email to [email protected]

Under the Safe Harbor program, any unresolved privacy complaints can be referred to an independent dispute resolution mechanism. We use the BBB EU Safe Harbor Program, which is operated by the Council of Better Business Bureaus. If you feel that we have not satisfactorily addressed your complaint, you can visit the BBB EU Safe Harbor Program web site at www.bbb.org/us/safe-harbor-complaints for more information on how to file a complaint.

Conditions of Use, Notices, and Revisions

If you choose to visit Gold Bond Inc., your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Tennessee. If you have any concern about privacy at Gold Bond Inc., please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may email periodic reminders of our notices and conditions, but you should check our Website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

  • Related Practices and Information
  • Conditions of Use
  • Discussion Boards
  • Community Rules
  • Help department
  • Most Recent Purchases
  • Your Profile and Community Guidelines
  • Purchase Order Information

Examples of Information Collected

Information You Give Us

You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through Gold Bond Inc or one of our third-party sellers; provide information in Your Account (and you might have more than one if you have used more than one email address when shopping with us) or Your Profile ; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; use our services such as compile Wish Lists or other gift registries; participate in Discussion Boards or other community features; provide and rate Reviews; and employ Product Availability Alerts, such as Available to Order Notifications. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; people (with addresses and phone numbers) listed in e-mail addresses of your friends and other people.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers ; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our 800 number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

Information from Other Sources

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features offered by our subsidiary, Alexa Internet; search results and links, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

Information You Can Access

Examples of information you can access easily at Gold Bond Inc include up-to-date information regarding recent orders; personally identifiable information (including name, email, password, communications and personalized advertising preferences, and address book settings); payment settings (including credit card information and promotional certificate and gift card balances); e-mail notification settings (including Product Availability Alerts, Delivers, and newsletters).


Gold Bond is a leading supplier in the $20.5 Billion promotional products industry. The company offers a wide array of imprinted promotional products through a diverse group of industry distributors. Gold Bond is large enough to handle demanding orders, and small enough to be flexible in accommodating customer requests. The company’s largest asset is its ability to change to meet the customer’s needs. Gold Bond tagline, “More Than You Expect”, accurately represents the company’s culture. Each employee strives to beat deadlines and exceed customer expectations in every step of the process.

Gold Bond achieved many of the industry’s highest accolades including being:

  • Ranked as a Counselor Top 40 Supplier
  • Awarded ASI’s Supplier of the year and an ASI Distributor Choice Winner for 19 years
  • Earning PPAI’s Supplier Star 13 years
  • For nineteen years, Gold Bond has been awarded Counselor’s Golf Supplier of the Year

Gold Bond was formed in 1947 and has grown from a small pencil company to a top industry supplier operating out of three facilities on two continents. The company’s U.S. office is centrally located in Chattanooga, Tennessee.

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